Agentic Automation Training and Education
eAllianceAI's Agentic Automation Training and Education
In year 2026, mid-market and enterprise organizations are challenged with maintaining their competitive edge addressing Agentic Automation, for the business community and IT.
As Agentic Automation evolves rapidly, training and education become crucial in order for organizations to empower their workforce by customized programs that address business and IT requirements.
eAllianceAI's Training and Education includes the following:
1. Executive Strategy Track (The "Why" and "Where")
Designed for C-suite and VPs to ensure investments align with business growth.
- AI Literacy for Leaders: Understanding the difference between Generative AI (creative), Agentic Automation (reasoning), and RPA (execution).
- Opportunity Identification: Frameworks for spotting “high-value, low-complexity” automation candidates (e.g., Lead Scoring, Quote-to-Cash, and IDP for contracts).
- Risk & Governance: Setting guardrails for data privacy, AI bias, and vendor selection (e.g., evaluating Microsoft vs. AWS vs. UiPath).
- Change Management: Communicating AI as an “augmenter” of human talent rather than a replacement.
2. Managerial & Operational Track (The "How")
For department heads and managers to oversee implementation.
- Process Mining & Discovery: Learning to use tools that identify bottlenecks in existing workflows.
- Defining Success Metrics: Moving beyond “uptime” to track ROI, hours saved, and process cycle time reduction.
- Managing Human-in-the-Loop: Establishing workflows where AI handles 90% of a task and a human performs the final 10% (validation).
- Agile Pilot Management: How to run a 4-week “Proof of Concept” (PoC) without disrupting operations.
3. Practitioner & Technical Track (The "Do")
For IT teams and specialized “Automation Champions.”
- Tool-Specific Certification: Technical deep dives into platforms like UiPath (Agent Builder, Maestro) or Microsoft Power Automate.
- Intelligent Document Processing (IDP): Training on how to train models to read non-standard B2B documents (invoices, BOLs, RFPs).
- Prompt Engineering & Agent Orchestration: Building and managing autonomous agents that can use APIs to cross-reference data between a CRM and an ERP.
- Maintenance & Troubleshooting: Learning to manage “Bot Breath” (when UI changes break a legacy RPA script).
4. General Workforce Track (The "Empowerment")
For all employees to drive bottom-up innovation.
- AI Foundations: Basic “how-to” on using GenAI for daily productivity (emails, summaries, meeting recaps).
- The “Citizen Developer” Path: Teaching non-technical staff to build simple “Personal Automations” for their own repetitive tasks.
- Ethical Use & Compliance: Clear instructions on what data can and cannot be entered into public AI models.
eAllianceAI provides a comprehensive Agentic Automation Training & Education program, both tailored to the customer’s requirements and in lockstep with the organization’s Agentic Automation strategy and vision, and where they are in their Agentic Automation journey.
