Agentic Automation Managed Services
eAllianceAI's Agentic Automation Managed Services
In year 2026, mid-market and enterprise organizations are challenged with maintaining their competitive edge addressing Agentic Automation, for the business community and IT.
For IT in particular, the challenge is twofold: Core competency and bandwidth.
eAllianceAI provides a solution to this challenge, it’s managed service offering.
eAllianceAI’s Agentic Automation Managed Services include installation, setup, configuration, support, maintenance and monitoring your entire Agentic Automation environment.
eAllianceAI’s Agentic Automation Managed Services provides Tier 3 support, meaning the same resources that developed your solutions also support you.
eAllianceAI’s Agentic Automation Managed Services Service Level Agreement (SLA) provides a 24/7/365, “Follow the Sun” approach that ensures your Agentic Automation software, services and solutions achieve desired High Availability metrics for your mission-critical software:
| Availability % | Total Downtime per Year | Description |
|---|---|---|
| 99% ("Two Nines") | 3.65 days | Basic / Standard |
| 99.9% ("Three Nines") | 8.77 hours | Professional Grade |
| 99.99% ("Four Nines") | 52.56 minutes | High Availability |
| 99.999% ("Five Nines") | 5.26 minutes | Fault Tolerant (Gold Standard) |
eAllianceAI works closely with your IT staff and business community, ensuring peace of mind that your Agentic Automation environment and solutions run smoothly, providing proactive administration, support, and ongoing maintenance for this environment.
eAllianceAI creates the Service Level Agreement (SLA) for its managed services based on each customer’s specific business requirements, analyzing the High Availability metrics for each Agentic Automation solution and also the services and software required to run these solutions, to ensure your Agentic Automation software, services and solutions provide the maximum business value with minimal disruption.
